Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

For security reasons we ship via standard services with FedEx, UPS, DHL aand TNT. It takes a little longer, but mush safer. We also offer Express services which comes with a higher fee.

Do You Ship Internationally?

Yes. Your parcel will be sent both domestically and internationally

How Long Will It Take To Get My Package?

You will receive an e-mail notification when your order is shipped including your tracking number.

PAYMENT

What Payment Methods Are Accepted?

For the most reliable shopping experience, use cash, PayPal, Bitcoin and Cashapp. It are the forms of payment that is accepted at annaonlinesales and also the quickest and most convenient ways to get in and out of cannaonlinesales. In order to get a problem-free experience, the very best option is to go to an ATM at your bank and withdraw money in advance. You can be sure the funds are available and avoid any pesky fees, as well.

Is Buying On-Line Safe?

Yes

Order & Retunrs

How do I place an Order?

First add to cart the items you want to buy. Next, choose proceed to checkout. In this step you can remove or add products to your shopping cart. Next, enter your entered your shipping/contact information, and finally chose your payment method.

How Can I Cancel Or Change My Order?

In the event, if you wish to cancel your order, please contact us.

Do I need an account to place an order?

To place an order, you can either sign up or proceed to checkout as a guest.

How Do I Track My Order?

You can track the status of your order in your account in the section "My Orders".

Can I cancel my order or an item from my order ?

Your order cannot be changed once it has been confirmed. If you want to change the delivery address or cancel your order, please contact us. If your order is still being prepared, we will try to access your request. If a cancelation is possible, you will not be debited.
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